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SMS/ Text messaging Privacy Policy

Last Updated: January 21, 2026
New Path Law Firm(“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our SMS/text messaging program. This Privacy Policy explains how we collect, use, and protect information related to our SMS communications.

Scope of this Policy

This Privacy Policy applies solely to information collected through our SMS/text messaging program. It supplements our general website Privacy Policy and applies only to SMS communications.
 

Your participation in our SMS program is also governed by our SMS/Text Messaging Terms of Service, which can be found here:
https://www.cantheycollect.com/sms-terms-of-service

Information we Collect

When you opt in to receive SMS messages from us, we may collect the following information:

  • Your mobile phone number

  • Opt-in and opt-out consent records

  • Message interaction data (e.g., delivery confirmations, STOP or HELP requests)

  • Date, time, and source of opt-in

Your phone number is provided voluntarily for messaging purposes.

How We Use Your Information

We use the information collected through our SMS program to:

  • Send appointment reminders, case updates, and account-related messages

  • Respond to your inquiries and support requests

  • Process opt-out and HELP requests

  • Maintain compliance with legal and regulatory requirements

  • Improve the reliability and effectiveness of our messaging program

We do not use your phone number for unrelated purposes.

Help & Support

If you need assistance with our SMS program, you may reply HELP to any message to receive help information.

You may also contact us directly at:

Message and data rates may apply.

Opt-Out and Your Choices

You may opt out of receiving SMS messages at any time by replying:

STOP, END, CANCEL, UNSUBSCRIBE, or QUIT

Once you opt out, you will receive a confirmation message. Opt-out requests may take up to ten (10) business days to process. After processing is complete, you will no longer receive SMS messages unless you opt in again.

Sharing of Information

We do not sell, rent, or trade your mobile phone number.

Your phone number may be shared only with our SMS service provider(s) and related vendors solely for the purpose of delivering text messages and maintaining compliance.

Your phone number will not be shared with third parties for their marketing or promotional purposes.

Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, or misuse. However, no system can be guaranteed to be 100% secure.

Carrier and Delivery Disclaimer

Message delivery depends on carrier availability and network conditions. We are not responsible for delayed, undelivered, or misdirected messages due to carrier or technical issues.

Changes to This Privacy Policy

We may update this SMS/Text Messaging Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued participation in the SMS program constitutes acceptance of the updated policy.

Contact Us

If you have questions about this SMS/Text Messaging Privacy Policy or our privacy practices, please contact:

New Path Law Firm a DBA of Higbee & Associates
Phone: 800-491-5238
Email: info@cantheycollect.com

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